YBdesk SMS Privacy Policy

1. Introduction

REJUVENZ LLC ("REJUVENZ," "we," "us," or "our") operates YBdesk.com as a unified business communications platform. This SMS Privacy Policy describes how we collect, use, and protect mobile phone numbers and related information in connection with our SMS messaging program operated through (727) 591-5554.

By opting in to receive SMS messages from REJUVENZ LLC via YBdesk, you agree to the practices described in this Policy.

2. Information We Collect

When you opt in to our SMS program, we may collect: your mobile phone number, your name (if provided), opt-in timestamp, source, and the consent language presented at time of opt-in, your IP address (for web form opt-ins), and message delivery and interaction records.

3. How We Use Your Information

We use your mobile phone number and related information to: send SMS messages you have consented to receive, respond to inquiries and other communications you have initiated, provide customer service and business communications related to REJUVENZ LLC's business activities, services, projects, and programs, send business updates, service information, and occasional promotional messages where you have provided consent, and maintain records of consent and opt-out requests as required by applicable law.

4. Types of Messages You May Receive

As a subscriber to REJUVENZ LLC / YBdesk SMS communications, you may receive: responses to your inquiries and customer service communications, appointment, session, or scheduling information, business updates and service announcements, information about REJUVENZ LLC business activities, services, projects, and programs, and occasional promotional messages and special offers. Message frequency varies. This is a low-volume business communications program, not a mass marketing operation.

5. Sharing of Mobile Information — NO THIRD-PARTY MARKETING SHARING

We do not sell, rent, trade, share, or otherwise disclose your mobile phone number or SMS opt-in consent data to any third party for marketing or promotional purposes.

We may share your mobile number only with: technology service providers (such as Twilio, our SMS delivery platform) strictly for the purpose of delivering messages on our behalf; legal authorities when required by applicable law, court order, or to protect our legal rights; and business successors in the event of a merger, acquisition, or sale, provided the successor agrees to honor this Privacy Policy.

No mobile opt-in data or consent information is shared with third parties for their own marketing or promotional purposes.

6. Opt-In Methods

You may opt in through: web form at ybdesk.com (checking the SMS consent checkbox), SMS keyword (texting DESK to (727) 591-5554), or inquiry forms on REJUVENZ LLC business web properties.

Consent to receive SMS messages is not a condition of purchasing any product or service from REJUVENZ LLC.

7. How to Opt Out

By text: Reply with any of the following: STOP, STOPALL, UNSUBSCRIBE, CANCEL, QUIT, END, REVOKE, or OPTOUT. By email: [email protected]. By phone or in person: (727) 591-5554.

Upon receiving your opt-out request, we will send one final confirmation message. You will receive no further messages after that confirmation.

To resubscribe after opting out: Text START or UNSTOP to (727) 591-5554, or submit a new opt-in form at ybdesk.com.

8. Message and Data Rates

Standard message and data rates from your wireless carrier may apply. REJUVENZ LLC does not charge any additional fee for SMS communications.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your mobile number and related information. Our SMS delivery provider, Twilio, maintains industry-standard security certifications.

10. Data Retention

We retain opt-in consent records for a minimum of five (5) years. Opt-out requests are recorded and processed promptly.

11. AI-Assisted Communications

REJUVENZ LLC uses AI-assisted tools as part of its YBdesk communications infrastructure. All messages identify REJUVENZ LLC as the sender and are subject to the same consent, opt-out, and data-handling practices described in this Policy.

12. Children's Privacy

Our SMS program is intended for adults. We do not knowingly collect mobile phone numbers from individuals under 18 years of age.

13. Changes to This Policy

We may update this Policy from time to time. The updated Policy will be posted at ybdesk.com/sms-privacy-policy with a revised "Last Updated" date.

14. Contact Us

REJUVENZ LLC / YBdesk

7780 49th Street N., Suite 202

Pinellas Park, FL 33781

Email: [email protected]

Phone: (727) 591-5554

Website: https://ybdesk.com